News » Health

CMH’s MyVisit: Patients can now book their COVID test online

This will accomodate high volumes of patients needing tests

Published 12/16/2020 | By Cambridge Now Local News

Print Listing Share on FacebookTweet This Send to Friend

Send this listing to someone

Your Email:
Their Email:

Verification Information

Type in what you see above: *  

Verification Information
Please type the characters you see in this picture.   Note: The characters are all lower case.
Book Your Covid Test Online

CMH’s MyVisit: Patients can now book their COVID test online

Cambridge, Ontario – Cambridge Memorial Hospital is pleased to announce that starting December 16, patients wanting a COVID test can book it online through its new MyVisit portal atthe link below. MyVisit can be accessed 24/7 at a time that is convenient for the user. Those using the system can also reschedule or cancel their appointment. This new online booking portal will complement the virtual call waiting system the COVID-19 Assessment Centre that was adopted in September.

“The virtual call centre was put in place due to the high volumes of patients needing tests. People were having to call multiple times to get through,” says Cheryl Livingston, Director, Diagnostic Imaging. “Although this technology helped, call volumes still remain high and some people are on hold for up to an hour or more to book a test. For this reason, we invested in an online registration portal that will accommodate those wanting the option of online registration. In turn, this should also lessen the wait time for patients preferring telephone registration.”

Members of CMH’s Patient and Family Advisory Council helped test and evaluate the online booking system. “We learned that many of our community members prefer to have some control over their appointments. With MyVisit, they are able to schedule, change and cancel appointments at their convenience. As an advisory council, we are excited about the potential this technology can do to enhance the hospital’s patient experience in the future,” adds Corey Kimpson, Patient and Family Advisory Council Chair, Community Ambassador.

How to book a COVID test at the Cambridge COVID-19 Assessment Centre, located at 215 Holiday Inn Drive, Cambridge:

· Online through MyVisit at 24/7 - preferred - (Click link below)

· By telephone: 226-895-1050 (Monday – Friday, 0830 – 2030h; 0830 – 1630h, weekends and holidays – closed Christmas)

Related Links:
Book Your Test Online Here
Submit A Comment
Most Recent Comments
There are no comments posted yet.
Share your thoughts! Submit your comment about this story.

News Home Page   |   RSS Feeds
Announcements   |   Blogs   |   Events Calendar
Submit A News Story   |   Contact The Editor   |   News FAQs

Ads by Cambridge Now