Being In the Know Is Your Best Defense
A Message From Mayor Kathryn McGarry
I want to thank our community for coming together during this difficult and rapidly evolving situation and for following the recommendations from our Acting Medical Officer of Health.
As the COVID-19 pandemic continues to evolve around the world and in our local community, the wellbeing of our residents remains our top priority. Together, we will help prevent the spread of infection and potential impact in Cambridge and the Region as a whole.
With that in mind, we have made the decision to close all municipally-run cultural and recreational facilities from Mar. 16 - Apr. 5. This includes all arenas, pools, community centres, 50+ centres, and public libraries. All emergency services and critical municipal and regional services will continue. In terms of City services, please contact us online or by phone, where possible. Stay up to date on City closures at links below.
The City and Region have a dedicated pandemic response team, and this team is actively reviewing the latest information from health agencies and advising on appropriate City actions.
Novel Coronavirus (COVID-19)
The City of Cambridge is continuing to closely monitor the COVID-19 situation and, in consultation with Region of Waterloo Public Health, taking steps to help prevent the spread of infection in the community. On this page, you will find the most up-to date information on preventative measures, potential impacts to City services, cancellations and closures, news releases, frequently asked questions, and general information.
On January 30, 2020, the World Health Organization declared 2019 Novel Coronavirus (COVID-19) a public health emergency of international concern and on March 11, 2020 declared the coronavirus outbreak a global pandemic.
Region of Waterloo Public Health and Emergency Services confirmed the first case of COVID-19 in Waterloo Region on March 5, 2020. Additional confirmed cases are updated daily on the Region's website.
It is important to note that the risk to local residents of contracting the novel coronavirus remains low.
Region of Waterloo Public Health is working closely with local hospitals, health care partners, the Ministry of Health, Public Health Ontario and national partners to monitor the situation. The City is receiving regular updates and guidance from Public Health.
Coronavirus symptoms are similar to the flu and other respiratory infections and include fever, cough and difficulty breathing. Like the flu, most people recover on their own.
Are You Experiencing Symtoms?
If you are experiencing COVID-19 symptoms, please contact Region of Waterloo Public Health at (519) 575-4400.
City Services - UPDATES (Closures/Cancellations)
All municipally-run cultural and recreational facilities will be closed to the public from March 16 to April 5. This includes all arenas, pools, community centres, 50+ centres and public libraries.
· All recreation programs and activities offered in municipal facilities including community centres, pools, etc. are cancelled from March 16 to April 5. Refunds will be provided to registrants for municipally-run programs. This includes March Break camps.
· Are city facilities closed? All municipally-run cultural and recreational facilities will be closed from Mar. 16 - Apr. 5. This includes all arenas, pools, community centres, 50+ centres, and public libraries.
· Is the City cancelling programs? As per the recommendation of Public Health, we are suspending all City programming and camps from Mar. 16 - Apr. 5 and will re-evaluate at that time. We will be offering full refunds for recreation program registrations, including March Break, without any administration charge. Please contact Service Cambridge at (519) 623-1340 to discuss the credit on your account.
· Is the City cancelling events? To discourage large groupings of people as per the direction of Public Health, we are also suspending our City-run special events and meetings from Mar. 16 – Apr. 5. If you’ve paid a fee for any of the suspended events, you will receive a full refund. Please contact Service Cambridge at (519) 623-1340 to discuss the credit on your account. For more details please contact Wanda Schaefer our Supervisor Recreation – Arts, Culture and Events at email@example.com at (519) 623-1340, x4491.
· Are March Break camps cancelled? Yes, all programs and camps are cancelled from Mar. 16 – Apr. 5. If you’ve registered for a camp, we will be offering full refunds. Please contact Service Cambridge at (519) 623-1340 to discuss the credit on your account. For more details please contact Danielle Tanner our Recreation Coordinator - Child and Youth at firstname.lastname@example.org at (519) 623-1340, x4554.
· How is the City reducing risk in facilities that are open? In consultation with Public Health, the City is taking proactive measures to help minimize the spread of infection in the community.
- Cleaning and disinfecting in facilities, particularly in high-traffic and communal areas, has been increased.
- Information posters with preventative tips have been posted at all City facilities.
- We continue to review our continuity plans and pandemic policies and make changes as appropriate.